Several measures and initiatives are being undertaken by both the Central and State Governments, with a view to establish strong and stable outsourcing industry in India. Owing to advantages that India has with respect to the growth of this industry, many policies and schemes have been launched from time to time. Besides, many big corporates are also making all efforts to push upward this industry and have been, accordingly, conducting surveys and studies to acknowledge the current and future scenario of outsourcing in India.

At the Central level, the nodal agency responsible for the overall development of outsourcing and information technology (IT) industry has been the Department of Electronics and Information Technology, Ministry of Communications and Information Technology. The Department aims to make India a global IT super power and a front-runner in the age of information revolution. It is mainly responsible for formulation, implementation and review of national policies in the field of IT and ITeS. All policy matters relating to silicon facility, computer based information technology and processing including hardware and software, standardization of procedures and matters relating to international bodies, promotion of knowledge based enterprises, Internet, e-Commerce and information technology education and development of electronics and coordination are some of its various functional areas.

At the State/ Union Territory level, there are several organisations dealing with the matters relating to IT and BPO sectors. Some of these are:-

• Department of Electronics and Information Technology, Delhi
• Department of Electronics and Information Technology, Kerala (most noticeable, Kerala State IT Mission)
• Department of Electronics and Information Technology, Punjab
• Department of Electronics and Information Technology, West Bengal
• Department of Electronics and Information Technology, Karnataka
• Department of Electronics and Information Technology, Chandigarh
• Department of Electronics and Information Technology, Himachal Pradesh
• Secretariat of Information Technology, Haryana
• Department of Electronics and Information Technology, Meghalaya
• Department of Electronics and Information Technology, Odisha
• Department of Electronics and Information Technology, Nagaland
• Department of Electronics and Information Technology, Jammu & Kashmir, etc.