Telecommunications is well recognised as the means for accelerating the economic growth in all the regions of a nation, including the remote and inaccessible areas in the country. In the present age of information technology, internet has become a medium for accessing information on any topic you can imagine, like for buying products and services i.e. for business purposes at the click of a mouse or a key. Hence these have become the basic infrastructure requirements for a business organisation. Internet provides tremendous opportunities to students, researchers and professionals for getting information on matters related to academic and professional topics. For business firms, trade,commerce and industry it is an indispensable tool for growth and prosperity. For the provision of telecom and internet services in the country, two public sector undertakings, Mahanagar Telephone Nigam Limited ( MTNL) and Bharat Sanchar Nigam Limited (BSNL) have been set up. They provide telecom and internet facilities to whole of the country and form a part of modern global network. They provide access to countries around the world for transporting information in the form of voice, data or video.
Mahanagar Telephone Nigam Limited ( MTNL)
Mahanagar Telephone Nigam Limited (MTNL) was set up by the Government of India to upgrade the quality of telecom services, expand the telecom network, introduce new services and to raise revenue for telecom development needs of India. It is entrusted with the management, control and operations of telecom services(excluding public telegraph service) in the metropolitan limits of Mumbai ( including Kalyan, New Mumbai and Thane) and Delhi. It provides a host of services that include, fixed telephone service, Global System for Mobile Communications (GSM) based Mobile Service, Code Division Multiple Access (CDMA) based Wireless in Local Loop, Internet Broadband on Asymmetric Digital Subscriber Line 2+ (ADSL2 +) technology and Leased Line service.
A new business organisation can obtain a telephone connection under the following different categories :-
- Non-Own Your Telephone (OYT) General : Open to all
- Non - Own Your Telephone (OYT) Special : Medical Professionals, Press Public Instructions. Small Scale Industries, Eminent Persons, Govt. Schools and Colleges, Blind Persons, Gallantry Award Winners in three services, War Windows, Disabled Soldiers, Hajj committee, Advocates having minimum 5 years standing at the Bar, income tax assessee for past 2 years and Judicial Officers of all the courts.
- Non - Own Your Telephone (OYT)-SS : Foreign Missions, Embassies, UN Organization, MP's, MLA's, Municipal Councilors, Distinguished Persons, Senior Retired Officers of Central of Central and State Governments, Director Generals of Government, Research Council, Directors of National Laboratories, Vice Chancellors of Universities (on retirement, retired Mahanagar Telephone Nigam Limited ( MTNL) /Dot Employees.
- Own Your Telephone (OYT) General : Open to all
- Own Your Telephone (OYT) Special : Govt. Department, Public Sector Undertaking, Statutory Bodies, Senior Retired officers Of PSU/Stationary Bodies, Foreign Exchange Earners, Liquefied Petroleum Gas (LPG) Distributors, Cinema Halls Private Hotels, Private Schools and Colleges, Advocates representing Central Govt./ State Govt. Local Bodies, Legal Aid Committees and Judicial Officers of all the courts and tribunals and all application under non - Own Your Telephone (OYT) special.
- Tatkal : Open to all.
- Non - Own Your Telephone (OYT) -SWS : Freedom Fighters and window of freedom fighters.
- Non - Own Your Telephone (OYT) - SE (Mahanagar Telephone Nigam Limited ( MTNL)/DOT) : Serving employees of Mahanagar Telephone Nigam Limited ( MTNL)/Dot
The application for a new telephone connection can be made at the Customer Service Centre (SCC) of the particular area on a prescribed application form (available for Rs. 10/-) along with the registration fee in the form of DD/Pay order / Crossed Cheques in favour of Mahanagar Telephone Nigam Limited ( MTNL), Delhi.
MTNL's Internet Service is a pathbreaking achievement bringing the world closer with the state-of-the-art technology and that too without any congestion. Through its Internet you can enter the world of technological marvel at affordable rates. Mahanagar Telephone Nigam Limited ( MTNL) is presently offering a wide spectrum of Internet related services from Dial up Internet access to broadband internet access services in Delhi and Mumbai. These include :-
- Prepaid Internet access service
- Post paid Internet Express CLI service
- Free web to mobile for Mahanagar Telephone Nigam Limited ( MTNL) Global System for Mobile Communications (GSM) Mobile subscribers
- Internet Telephony Service
- Bill payment services
- Website hosting service
- Web server hosting service
- Internet service via leased Lines
- Phone connection for Internet Use
Bharat Sanchar Nigam Limited (BSNL)
BSNL is the largest Public Sector Undertaking of India which operates the telecom services all over the country except Mumbai and Delhi. It is providing a number of telecom services including, Internet Services, Leased Line Circuits, Telegraph Services, Intelligent Network (IN) and Integrated Services Digital Network (ISDN) in addition to basic telephone services, cellular mobile service and WLL service.
The eligibility for different categories are:-
- Own Your Telephone (OYT) Special Scheme :-
- Government Departments.
- Public Undertakings and Joint Sector undertakings (Government interest more than 50%)
- Statutory bodies, local bodies.
- Retired Officials and other officials on voluntary retirement after 20 years of service of Public undertaking and Joint Sector undertaking whose basic pay (for one year prior to retirement is not less than Rs. per month This facility is also available to the spouse of an officer after his/her death.
- Liquefied Petroleum Gas (LPG) Distributors
- Private Hotels, Cinema Halls and Recognized schools and colleges
- Other applicants entitled to register under NOYT-Special category.
- Job oriented Industries
- Foreign exchange earners up to 5 lines based on exchange earned like manufacturers of exportable goods, individual and organization earning foreign exchange through services, non resident Indian and Foreign nationals of Indian origin repatriating to India if they surrender foreign exchange of a sum as fixed by the government, to the Reserve Bank of India or any other Nationalized bank authorized for the purpose.
- NOYT Special Category Scheme :-
- Doctors holding recognised degree or Diploma in any approved system of medicine or surgery., qualified nurses and registered midwives, Dentists, Psychiatrists, ayurvedic and Homeopathic Doctors, Naturopaths and Physiotherapists if they have a Degree or Diploma in the respective field at National or state level. All should be registered in the State or Central councils.
- Occupational Therapists registered with a national or state level body or holding a degree or diploma certificate awarded at the National or state level.
- Newspapers, Journals and magazines registered with the Registrar of newspapers, registered news agencies, accredited press correspondents and press photographers.
- Public Institutions (run by Public funds and for the benefit of public), government colleges and schools, recognized universities, political parties recognized by Election Commission.
- Registered Trade unions (recognized by Management of Members more than 2000 ? one at the registered office and another at the residence of any office-bearer).
- Small Scale Industries-only permanent connection for permanent SSI. Factory should be within the territorial jurisdiction of the Telephone System where telephone is required.
- Eminent persons of National or International recognition.
- Legal Aid Committees.
- Social Organisations and Missions, orphanages, Leper Houses, Public Hospitals. Institute for blind and Physically handicapped
- Registered co-operative societies (other than those for sale of commodities) and registered house building societies
- Family Planning Association of India and Branch offices.
- Sports and Cultural organizations
- Gallantry award winners in the three services/ war-widows/ disabled soldiers.
- Hajj committees of states.
- Blind persons
- Central schools.
The prescribed telephone connection application forms are available at the the offices of the concerned GM/TDM/TDE or the Customer Relations Centers in different cities or the same can be downloaded from their website.
A serial number called registration number will be allotted against each application and it is given serially, in the order of the date of payment of registration fees. Separate registration numbers are maintained for each exchange under different categories viz Own Your Telephone (OYT) Special category, Own Your Telephone (OYT) General category, NON-Own Your Telephone (OYT) General category and NON-Own Your Telephone (OYT) Special category. The particulars of waiting list for new telephones, Telex lines and miscellaneous circuits, accessories to telephones, shifts of telephones and for National Subscriber Dialling /International Subscriber Trunk Dialling (NSD/ISD) barring facility, can be had at the Customer Relations Centres functioning at the concerned area offices.
In our endeavour to improve Customer friendly telecom services, application forms for New Regular Telephone Connection, Temporary Telephone Connection, Shifting of Telephones and Add-on Facilities have been simplified. These forms can be downloaded and used.
BSNL provides internet service under the brand name of " Sancharnet ". Sancharnet provides free all India roaming and enables it's users to access their accounts, using the same access code (172233) and user ID from any where in the country. In order to make internet available through out the length and breadth of the country Internet Dhabas are being commissioned at all the Block Headquarters. BSNL has also started Direct Internet Access Services (DIAS and Account free internet access (CLI based) facility in few select cities.
Others
As the sector is open to private investment, there are a number of private players providing telecom including internet services in the country. For example:-
- Reliance Infocomm offers a complete range of telecom services, covering mobile and fixed line telephony including broadband, national and international long distance services, data services and a wide range of value added services and applications.
- Bharti Enterprises has successfully focused its strategy on telecom including internet connectivity. From the creation of 'Airtel', one of India's finest brands, to becoming the largest manufacturer and exporter of world class telecom terminals under its 'Beetel' brand, Bharti has created a significant position for itself in the global telecommunications sector.
- Vodafone Essar Limited is a global provider of telecommunications services.
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